Security teams

Officer accounts: getting access

How security staff get accounts, and what to do if someone leaves.

Updated 13 October 2026

Security accounts are created by Pavictek at your institution's request. They are not self-registered.

Adding an officer

Email hello@aegixo.com with the subject "Officer account" from your institution's official address, giving the officer's name, work email and role (officer or admin). We create the account and give you a temporary password to pass on.

Forgot password

Email us from the same address and we will issue a new temporary password. Doing so signs the officer out of every device.

When someone leaves

Tell us straight away. A suspended account loses access at once, even if the person is still signed in on a device.

What officers can access

Officers see alerts and incident reports from their own institution only, never another campus. Officer management and institution settings inside the dashboard are on the roadmap.