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I am not getting my verification code

What to try when your Aegixo SMS verification code does not arrive.

Updated 13 October 2026

  • Check the number. Make sure it is the number on your phone and has no typos.
  • Check your signal. You need mobile coverage to receive an SMS, not just Wi-Fi.
  • Wait about a minute, then ask for a new code. Requesting many codes in a row can delay them.
  • Check the right SIM. On a dual-SIM phone, the text goes to the SIM that has that number.
  • Android: the code can fill in by itself. If it says "Code detected", wait for it to finish.
  • Restart your phone and try again.

Still nothing? Contact support with your phone number's network (for example MTN, Airtel, Glo or 9mobile) and we will help.